Director, Corporate Communications Access and Affordability

Requisition ID: GLO001395
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Merck's Global Communications team strives to be a strong team of trusted advisors who partner to drive business value. We advance the mission of the company and create a cohesive picture of Merck's work in the world by shaping its narrative. We drive consistency around the Merck narrative and improve our corporate reputation as a result.
Through our strategic approach, we ensure our company is positioned for success, its value is understood, and its reputation is protected. Our involvement with the entirety of the business - as strategic counselors - gives us a wide-angle perspective that we use to optimize opportunities, mitigate risk and achieve the company's goals. We align as a cohesive team with shared goals and a clear picture of the results we pursue.
The Director, Market Access and Affordability is responsible for leading the internal and external enterprise level communications strategy and execution across all channels and in alignment with business objectives on market access, pricing, affordability and the value of medicines and vaccines. This position reports to the Head, External Affairs.
This individual is an emerging leader with a competitive orientation and an exceptionally high level of comfort interacting, building trust and persuading key stakeholders, including Global Communications and company leaders. S/he can leverage these skills to advocate on behalf of Merck, translating messages into compelling communications across channels and positioning the company as a leader on pricing-related policies and issues. S/he will be a valuable team player who will develop effective relationships within and outside of Global Communications, as required, in support of the development and execution of corporate communications strategy and initiatives. S/he will sit on the leadership team of Merck's Center for Observational and Real-World Evidence (CORE) team, working closely across Global Communications-including Policy Communications, and Brand and Regional Communications teams-as well as Merck's teams in US Federal Policy and Government Relations, Global Market Access, Pricing, Commercial, Policy, Strategy and Legal to build valuable cross-company partnerships and develop, deliver and measure communications on access and pricing-related issues that support the company's business objectives, and protect and defend company reputation.
The successful candidate will be a self-motivated leader with a track record of setting, driving and delivering integrated corporate reputation and media strategies. S/he will have expertise in strategic planning, issues management, internal communications and media relations, and will be able to collaborate with senior business leaders to develop integrated corporate reputation and thought leadership initiatives on relevant topics. S/he will have demonstrated ability to successfully lead and influence others. This individual will have a strong grasp of storytelling that can engage and energize both internal and external stakeholders and support the company's business objectives.
S/he will have a keen interest in and strong understanding of pricing and reimbursement models, the use of value evidence and evolving pricing/access-related healthcare issues in the US and Global Markets. This individual will have the ability to anticipate, assess and propose company responses to business risks arising from those issues, and to identify opportunities to improve the communications of the value of the company's products, and protect and defend the company's reputation with payers, policy leaders and other key audiences.
Primary activities include but are not limited to:
Support the development and lead the implementation of a strategy, plan, tactics and metrics for both internal and external audiences, including a media and thought leadership strategy.
Develop and implement an integrated corporate message platform, working across Global Communications and the company to ensure an aligned, consistent narrative for internal and external audiences.
Lead communications to develop rich content to advance the company's narrative on access, pricing, affordability and the value of medicines, driving increased awareness internally and externally.
Strategically evaluate proactive communications opportunities for senior business leaders to reinforce and communicate the company's position on key topic related to the company's market access and pricing strategy and provide communications support on messaging and presentation materials.
Work with the Lead, External Affairs, and the Lead, Policy Communications in the creation and implementation of an issues management strategy, process and execution; providing guidance on related reputational issues as needed to mitigate risk and ensure messaging is aligned.
Oversee issues management on pricing and access communications as well as other key policy issues related to the company's reputation.
Lead the tactical development of narratives, core response documents, toolkits and other resources, including the publication of the company's annual US Pricing Transparency Report.
Partner with customers, research organizations and other 3rd parties on the announcement of collaborative efforts to advance value-based pricing models and other affordability solutions.
Provide guidance to product teams on the communication of pricing and access information for product launches.
Advance the company's efforts to engage consumers on affordability issues by supporting the development of communications on patient assistance programs that are easily understood and based on health literacy principles.
Engage internal stakeholders and work with the National Pharmaceutical Council and PhRMA to ensure the Merck position and industry position are integrated
Position Qualifications:
BA degree required, Degree in Journalism, Communications, Public Relations or Public Policy preferred.
MBA or Masters in related area preferred.
Healthcare experience is strongly preferred
Accomplished corporate communications professional with a minimum of 10 years' experience in corporate communications, media relations, public relations agency or related field. Experience in internal communications, executive communication, pricing/policy/access, and/or scientific communications preferred.
Proven experience developing and driving successful corporate reputation and thought leadership initiatives in coordination with business partners in support of company objectives.
Exceptional collaboration skills and ability to partner effectively within the department and across the business to drive and scale communications strategies.
Demonstrated ability to use communications to effectively manage issues. Experience in managing issues/crisis in the healthcare industry preferred.
Strong understanding of the technical side of the healthcare business, including regulatory environments, pricing and access.
Superior interpersonal communications skills. Strong presentation and facilitation skills; ability to engage with and persuade a wide variety of audiences.
Excellent writing and content creation skills required; able to quickly produce clear, compelling, motivating communications.
Abe to quickly learn the business and operate within a complex, fast-paced and changing environment.
Proficiency with web-based, digital communications and internal/external social media tools preferred. Highly developed analytical and problem-solving skills with strong ability to develop new, innovative ways to drive communications in a rapidly changing environment.
Excellent project management skills, and the ability to prioritize and manage multiple projects and deadlines simultaneously.
Strong experience operating within a matrixed, global corporate environment.
Outstanding interpersonal skills and ability to build teamwork and trust.
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.
Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.
Visa sponsorship is not available for this position.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
Merck is an equal opportunity employer, Minority/Female/Disability/Veteran - proudly embracing diversity in all of it's manifestations.
Job: Global Product Communications
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials: No
Company Trade Name: Merck
Nearest Major Market: New York City
Nearest Secondary Market: Newark

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