Project Manager, GBS Global Operations

Requisition ID: SHA001810

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its¬ legacy for over a century. Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.


As an Associate Director, Project Management supporting our Continuous Improvement (CI) program for Merck's Global Process Owners (GPOs) and Business Service Centers (BSCs). He/she will work with GPO and BSC CI teams to effectively deliver IT and improvement projects on-time, as specified and within budget. He/ she is also responsible for coaching and guiding other members of staff through projects to ensure consistency and quality of project deliverables. Specific responsibilities include:

  • Be responsible for the project management of IT and CI initiatives to support Merck's business strategies.¬ 

  • Collaborate closely with other organizational groups to partner with the relevant business areas to effectively coordinate execution of strategic projects.¬ 

  • Lead planning and reporting activities for these strategic activities and become the trusted adviser of the business Global Process Owners and Business Service Center leadership.¬ 

  • Ensure Merck technology standards compliance and pursue integration and leveraging of platform opportunities.¬ 

  • Facilitate monthly portfolio review meetings to ensure open communication between program teams, sponsors, Financial and IT Leadership.

  • Conduct monthly financial reviews.

  • Ensure portfolio investment requests align to strategic road maps and business priorities.

  • Review program execution readiness to ensure robust governance models are in place to support decision making and issue escalation.

  • Review financial forecasts monthly to ensure program and portfolio spend is in line with allocations.

  • Proactively review programs for threats and opportunities.

  • Summarize project statuses for monthly Enterprise Program Management status meetings.¬ 


Education Minimum Requirement:¬ 

  • Bachelor's Degree or higher in IT, Engineering, Computer Science, Finance or related fields¬ 

Required Experience and Skills:¬ 

  • Strong proficiency in Project Management leading global programs, with a minimum of 5 years' experience leading IT and CI projects (>$1MM) from inception to close-out.¬ 

  • Strong Change Management, Communication (written, oral, presentation), negotiation, influencing and relationship building skills.

  • Competent in the use of project management and analytical software tools. Knowledge of MS Project Server and SharePoint project portfolio management processes and reporting tools.¬ 

  • Strong understanding of Lean Methodology, Tools, Techniques and Accelerators.¬ 

  • Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.¬ 

  • Demonstrated ability to analyze, define, and solve business problems as well as developing business cases and advising business owners on managing risks.¬ 

  • Ability to work toward enterprise goals, using influence rather than control, and fostering a work environment based on trust, sharing, and collaboration.¬ 

Preferred Experience and Skills:

  • Experience working in regulated environments (GxP, FDA, SoX).

  • Experience leading ERP implementations.

  • Knowledge of Robotic Process Automation a plus.

  • Working experience in complex environments, general knowledge of finance and cost accounting.

  • Awareness of relevant industry business, information, and technology trends.¬ 

  • Ability to manage globally through complexity and ambiguity along with competing priorities.¬ 

  • Ability to coach and mentor junior project managers.

  • PMP Certification¬ 

  • Lean and/or Six Sigma Certification a plus

  • Agile Scrum Master Certification a plus

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life.¬ 

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.

¬ ¬ 
Search Firm Representatives Please Read Carefully:¬ 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.¬  Please, no phone calls or emails.¬  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.¬  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬  EEOC Poster

¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬  EEOC GINA Supplement

¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬  ¬ OFCCP EEO Supplement


Merck is an equal opportunity employer, Minority/Female/Disability/Veteran ‚€“ proudly embracing diversity in all of it's manifestations.

Job: Shared Services
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings: 1
Shift (if applicable): 1st
Hazardous Materials: No
Company Trade Name: Merck

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