Patient Service Care Coordinator/Representative
2.
5 Kenilworth, NJ Kenilworth, NJ Full-time Full-time Estimated:
$34K - $43.
1K a year Estimated:
$34K - $43.
1K a year 19 hours ago 19 hours ago 19 hours ago Job Summary :
Xeron Clinical Laboratory is an industry-leading, College of American Pathologists (CAP) accredited, full-service lab.
We specialize in personalized and targeted health solutions for our healthcare partners.
We are a family-oriented rapidly growing company with tremendous growth opportunities in a warm, comfortable setting where employees are encouraged to grow.
Duties and
Responsibilities:
Acts as customer relations interface between customers and the reference laboratories.
Answering customer questions and resolving issues, engaging other Company resources as appropriate, such as providing lab test results, coordinating follow-up tests on samples, clarifying test results, and other issues.
Researches questions and ensures ongoing customer satisfaction.
Strong verbal and written communication skills Fluency in basic computer skills Ability to adhere to laboratory standard operating policies and procedures Must be able to multi-task, ability to be a team player, English proficiency required.
Data entry (accessioning) of specimen details into laboratory system Distribute results to clients via phone, fax or remote printers Adhere to standard operating procedures for abnormal specimens and discrepancies.
Dispatching of field personnel Receives specimens from clients for processing Verifies all specimens that come in are labeled appropriately and that they match the labels on the requisition to ensure that there are no issues with patient identity and reporting Prepares specimens received for testing in reference laboratory Enters patient demographics into the electronic medical record Reviews and Accessions specimens and testing orders for laboratory analysis Assists technologists and technicians with the operation of standard laboratory instruments Perform routine laboratory assistant duties according to agency standards and protocols Perform specimen or reception check, and records information into Laboratory information System Performs proper storage of specimens after testing and properly discard according to SOPM Cleans work area, and surrounding laboratory after completion of work day Requisition Review and restock department daily Qualifications and Skills High School Diploma 1 year experience working in a similar role Must have excellent data entry skills Understanding of Laboratory quality control and assurance preferred Knowledge of general laboratory safety issues and universal precautions Prior Phlebotomy or Lab Data Entry , Customer Service Experience Medical terminology and laboratory testing requirements, including the ability to differentiate different test tube types Data entry skills 1 year experience in laboratory Customer service and/or accessioning required Job Type:
Full-time' ' Work Location:
One location Work Remotely No Job Type:
Full-time Ability to commute/relocate:
Kenilworth, NJ:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred)
Experience:
Laboratory Customer Service:
1 year (Preferred) Shift availability:
Day Shift (Preferred) Work Location:
In person Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Overtime Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Kenilworth, NJ Kenilworth, NJ Full-time Full-time Estimated:
$34K - $43.
1K a year Estimated:
$34K - $43.
1K a year 19 hours ago 19 hours ago 19 hours ago Job Summary :
Xeron Clinical Laboratory is an industry-leading, College of American Pathologists (CAP) accredited, full-service lab.
We specialize in personalized and targeted health solutions for our healthcare partners.
We are a family-oriented rapidly growing company with tremendous growth opportunities in a warm, comfortable setting where employees are encouraged to grow.
Duties and
Responsibilities:
Acts as customer relations interface between customers and the reference laboratories.
Answering customer questions and resolving issues, engaging other Company resources as appropriate, such as providing lab test results, coordinating follow-up tests on samples, clarifying test results, and other issues.
Researches questions and ensures ongoing customer satisfaction.
Strong verbal and written communication skills Fluency in basic computer skills Ability to adhere to laboratory standard operating policies and procedures Must be able to multi-task, ability to be a team player, English proficiency required.
Data entry (accessioning) of specimen details into laboratory system Distribute results to clients via phone, fax or remote printers Adhere to standard operating procedures for abnormal specimens and discrepancies.
Dispatching of field personnel Receives specimens from clients for processing Verifies all specimens that come in are labeled appropriately and that they match the labels on the requisition to ensure that there are no issues with patient identity and reporting Prepares specimens received for testing in reference laboratory Enters patient demographics into the electronic medical record Reviews and Accessions specimens and testing orders for laboratory analysis Assists technologists and technicians with the operation of standard laboratory instruments Perform routine laboratory assistant duties according to agency standards and protocols Perform specimen or reception check, and records information into Laboratory information System Performs proper storage of specimens after testing and properly discard according to SOPM Cleans work area, and surrounding laboratory after completion of work day Requisition Review and restock department daily Qualifications and Skills High School Diploma 1 year experience working in a similar role Must have excellent data entry skills Understanding of Laboratory quality control and assurance preferred Knowledge of general laboratory safety issues and universal precautions Prior Phlebotomy or Lab Data Entry , Customer Service Experience Medical terminology and laboratory testing requirements, including the ability to differentiate different test tube types Data entry skills 1 year experience in laboratory Customer service and/or accessioning required Job Type:
Full-time' ' Work Location:
One location Work Remotely No Job Type:
Full-time Ability to commute/relocate:
Kenilworth, NJ:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred)
Experience:
Laboratory Customer Service:
1 year (Preferred) Shift availability:
Day Shift (Preferred) Work Location:
In person Job Type:
Full-time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Overtime Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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